Development of a supervision service robot

Technology and expertise
Service design
Consultation and bid tenders
Project management
Operational assistance

Goal

Ensure that the mobile ticket sales solution and all its components (SDK, ticketing BO, PSP, accounts, etc.) remain operational.

Description

Backed by its technical expertise, Monetech's experts support the client's digital teams in resolving anomalies and carrying out application maintenance on the mobile ticket distribution systems.

Main activities

Operational assistance

Preventive maintenance: anticipating changes (new OS versions, regulations, etc.)
Corrective maintenance: analysing anomalies and proposing solutions. Acceptance of patches.
Upgrades: drafting requirements specifications for suppliers and coordinating implementation.